Until 30th June 2025 you will be able to exchange your exisiting loyalty stickers into our brand new Digital Loyalty Points. Simply send your Loyalty Card to us at the following address we will convert them for you. You'll then see your points total on your account page.

Please send your Loyalty Card (ensuring you have enclosed both pages) to:

Pawprint Family, Unit 5 The Portal, Elmhurst Business Park, Lichfield, WS13 8EX

Please note: you are responsible for ensuring that your Loyalty Card makes it to us safely and we cannot be held responsible for any lost/damaged cards. We therefore suggest you send your Loyalty Card to us using a tracked mail service.

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