Contact Us

At Pawprint Family, we love to hear what you’ve been getting up to on your adventures. If you’d like to contact us please use the form to contact us with queries regarding one of our products, the website or anything else (maybe you just fancy saying hello!).

We will do our very best to respond to you within 2 working days (sometimes our reply might get filtered into your ‘junk’/’spam’ so don’t forget to check that just in case), but at really busy times it could take us a little longer…We look forward to hearing from you soon!

Alternatively, if you feel like putting pen to paper and sending us a letter, you can reach us at:

Pawprint Family
Unit 5 The Portal
Elmhurst Business Park
WS13 8EX

We are also more than happy to speak to you over the phone and the telephone number is available upon request. Please note our office hours are 9am – 5pm, Monday to Friday though this may differ during the Summer months when we’re at events or over holiday periods. Please check our social media for the latest updates.

Please also note that at some point in the next few days we are expecting our first baby. When this happens, without notice, our office will be closed, and we will not respond to any enquiries or dispatch orders for two weeks so we can spend time as a new family. A notice will be put on our website indicating re-opening times when we know more.

Happy adventures,

Charlotte & Jamie
Pawprint Family

For the majority of questions, answers can be found on the FAQs page here and we would ask that you consider looking through these before getting in touch. As a husband and wife team, we would prefer spending our time giving you more free resources, products and ideas 🙂

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